SHIPPING DETAILS
Standard shipping rates apply via Purolator, UPS, Midland, etc. apply. Shipping in Canada varies depending on the size and weight of your order. We will do our best to get the best shipping rates for you and will provide a tracking number when available. Free pick up available in Westville, Nova Scotia. Feel free to place your order, and someone will be in contact with you to arrange payment for your shipping fee, ASAP. Call or text or email Katherine at 902-229-2197 or info@thehiddengallery.ca for more information.
International shipping may not be available, but in most cases can be arranged. Standard shipping fees apply. Contact our Customer Support Team. and we will be happy to give you a shipping quote. +1 902-229-2197 or info@thehiddengallery.ca
*All orders outside of Canada may be subject to import duties and taxes assessed by local governments and are due upon delivery. We have no control over this. These additional fees are not included in the order total.
Estimated Processing Time:
In-stock posters, prints, and photographs: 48 hours
Most framed, mounted, and canvas items: 3-5 business days
Special order posters and prints: 5-7 business days
Commissions: 3-14 business days
Delivery:
Standard, National Delivery: 3-12 business days
TOP FAQs:
When will I get my artwork?
As soon as we get your order, we start preparing it right away. The time to process and ship each order will vary. Please be painted while we carefully prepare and ship your new art investment to ensure its safe and efficient delivery.
How will my art be packaged?
We take great care to choose the most protective method of handling and delivering your art. Each piece will be securely packaged and professionally shipped to ensure the protection of each piece.
How do I track my order?
You can quickly check the status of a current order with your order number and email address. As soon as your order ships, if possible, we will send you a confirmation text or email that includes a tracking number.
Is my package insured?
The Hidden Gallery guarantees your satisfaction 100%. On the rare chance that your package is lost or damaged upon arrival, just contact our Customer Support Team.
What happens if only part of my order is ready to ship?
Because we’re mindful of resources and carbon footprint, we combine multiple items in an order into one shipment. If an item is temporarily out of stock or on backorder, we may hold the rest of your items if we expect the item to be restocked soon. As soon as it arrives in our warehouse, we’ll ship your entire order to you in one shipment. If your shipment is delayed due to a back-ordered item, you can request that we send the rest of your order. This won’t affect shipping charges, but please contact our Customer Support Team directly to request this.
Can I ship to a P.O. Box?
Typically delivery service providers such as the USPS deliver packages 11" x 14" and smaller to a P.O. Box. Larger items must be shipped to a street address.
